Last updated: September 28, 2026
1. Website owner
This website, oncallmedicalrd.com, is operated by ONCALL MEDICAL ASSISTANCE SRL, RNC (Tax ID) 132-60110-6, under the trade name On Call Medical Assistance, located at Cormont Plaza II, Blvd. Turístico del Este, Punta Cana 23302, Dominican Republic.
Email: info@oncallmedicalrd.com · Phone / WhatsApp: +1 809-418-5311
2. Purpose of the website
This website provides information about our medical assistance services in Punta Cana and allows you to request care or contact our coordination team. By using the website you accept these terms.
3. Information is not a substitute for medical care
The content of the website and blog is for informational and educational purposes only. It is not a diagnosis and does not replace an evaluation by a healthcare professional. Do not start, stop or change any treatment based solely on this information.
4. Emergencies
If you have a life-threatening medical emergency, call 9-1-1 immediately or go to the nearest emergency department. The web form and email are not emergency channels.
5. Service requests
Submitting a request through the website, WhatsApp or email does not by itself guarantee that the service will be provided. Care is confirmed once our team contacts you and the details are agreed, including the fee or your insurance coverage, when applicable.
6. Intellectual property
The On Call Medical Assistance brand, logo, texts, images and website design are owned by On Call Medical Assistance or used with permission. They may not be reproduced or used commercially without prior written consent.
7. Acceptable use
You agree to use the website lawfully, not to submit false information and not to post comments that are offensive, promotional or that include personal or health information about other people. We may moderate or remove comments that do not follow these rules.
8. Liability
We strive to keep the information on this website accurate and up to date, but we do not guarantee that it is error-free or that the website will be available without interruption. We are not responsible for the content of third-party websites linked from this site.
9. Privacy
How we process your personal data is described in our Privacy Policy.
10. Governing law
These terms are governed by the laws of the Dominican Republic. Any dispute will be submitted to the competent courts of La Altagracia province, unless the law provides otherwise.