On Call Medical Assistance

Tag: Punta Cana

  • Staying healthy in Punta Cana: a doctor’s guide for before, during and after your trip

    Staying healthy in Punta Cana: a doctor’s guide for before, during and after your trip

    Most of the health problems we see in travelers — diarrhea that ruins two beach days, a severe sunburn, a fall on an excursion or a medication left at home — can be prevented with a little planning. Drawing on our experience caring for visitors in hotels, villas and homes across the Dominican Republic, here are the tips we recommend most for staying healthy in Punta Cana and beyond.

    Before you travel

    If possible, see your doctor or a travel medicine clinic at least one month before you leave. Bring the key details of your trip: how long you will stay, the areas you will visit, planned activities and the type of accommodation.

    • Up-to-date vaccines. Check your routine vaccines (tetanus, flu, measles) and ask about those recommended for your destination, such as hepatitis A.
    • Medications in your carry-on, never in checked luggage. Bring enough for the whole trip plus a few extra days, in the original packaging: some medications may not be available here or may be sold under a different name.
    • A prescription or doctor’s letter, especially if you use insulin, syringes or controlled medications.
    • Travel insurance with medical coverage. Check what it includes and keep the assistance phone number handy.
    • A small first-aid kit: insect repellent, sunscreen, a pain and fever reliever, oral rehydration salts and adhesive bandages.

    On the plane

    On flights longer than 6 to 8 hours, such as those arriving from Europe or South America, sitting still for so long can cause leg swelling and, in some people, blood clots (deep vein thrombosis). To lower the risk:

    • Get up and walk around every 1 to 2 hours.
    • Flex your ankles and knees often, change position and avoid crossing your legs.
    • Wear loose clothing and, if your doctor recommends it, knee-high compression stockings.
    • Avoid sleeping pills and alcohol during the flight: they make you less likely to get up and move.

    Ears and sinuses. Pressure changes can cause ear pain, especially if you fly with a cold. Ask your doctor or pharmacist whether a decongestant before the flight is right for you.

    Jet lag. If you cross five or more time zones, melatonin (0.5 to 3 mg about 30 minutes before bedtime for the first few days) may help you adjust. Do not combine it with alcohol.

    Motion sickness. If you get seasick easily, take your medication before boarding the catamaran or speedboat, not once symptoms start.

    Water and food

    Travelers’ diarrhea is the most common health problem in any tropical destination. It is usually mild, but it can dehydrate you and cost you several days of vacation.

    • Drink sealed bottled or purified water, and use it to brush your teeth too.
    • Choose bottled or carbonated drinks. Most hotels make ice with purified water; if in doubt, ask.
    • Peel fruit yourself and avoid raw vegetables if you do not know how they were washed.
    • Avoid raw or undercooked meat, fish and shellfish (including ceviche) and unpasteurized dairy.
    • Wash your hands before eating or use hand sanitizer.

    If you get diarrhea, drink oral rehydration salts. Seek medical care if you have fever, blood in the stool, vomiting that keeps you from drinking, or signs of dehydration (very dry mouth, little urine, dizziness).

    Mosquitoes

    In the Caribbean, mosquitoes can spread infections such as dengue. Protection works when you use it every day:

    • Apply a repellent with DEET or picaridin to exposed skin, after sunscreen.
    • At dusk and in green areas, wear long sleeves and long pants.
    • Sleep in rooms with air conditioning, window screens or a mosquito net.
    • If your itinerary includes remote rural areas, ask your doctor before the trip whether you need any additional precautions.

    Sun, heat and sea

    • Use SPF 30 or higher sunscreen and reapply it every 2 hours and after swimming.
    • Drink water often, even more if you drink alcohol or exercise.
    • Seek shade between 10 a.m. and 4 p.m., when the sun is strongest.
    • Wear sandals off the beach: walking barefoot on soil or sand contaminated with animal feces can transmit parasites that enter through the skin.
    • If you spend hours in the water, look after your ears: here is how to prevent swimmer’s ear.

    Excursions and activities

    • Scuba diving: wait 12 to 48 hours before flying, depending on the number and type of dives, to avoid decompression sickness. Confirm the timing with your instructor.
    • Buggies, motorbikes and ATVs: wear a helmet, never ride after drinking and avoid night tours. Road accidents are one of the leading causes of serious injury in travelers.
    • On the road: always wear a seat belt and, if you do not know the roads, use licensed transportation.

    Traveling with a medical condition

    • Pregnancy: most pregnant women can travel safely, but check with your obstetrician first, especially if you have had complications. Move often during the flight (pregnancy raises the risk of clots) and protect yourself from mosquitoes.
    • Diabetes: keep insulin, glucose meter, test strips and snacks in your carry-on, and ask your doctor how to adjust your doses if you change time zones. Wear an ID that states your condition.
    • Heart or lung disease: cabin air has less oxygen than air on the ground. If you use oxygen or tire easily, check with your doctor before flying.

    When to seek medical care

    During your stay, do not wait for a symptom to get worse. Get care right away if you have:

    • Fever, especially with headache, muscle aches or a skin rash.
    • Diarrhea with blood or fever, or lasting more than 2 or 3 days.
    • Pain or swelling in one leg, or shortness of breath after a long flight.
    • Sunburn with widespread blisters, fever or chills.
    • A blow to the head, a deep wound or an animal bite.

    And once you are home: if you develop fever, diarrhea or a rash in the following weeks, see your doctor and mention that you have been traveling.

    On Call Medical Assistance is available 24/7 at your hotel, villa or residence in Punta Cana, Bávaro, Cap Cana and other areas of the Dominican Republic. If you feel unwell during your trip, contact us by phone or WhatsApp.

    This article is for educational purposes and does not replace evaluation by a healthcare professional. References: UpToDate, Patient education: General travel advice (Beyond the Basics), 2026; CDC, Travelers’ Health.

  • How to use ear drops correctly: a step-by-step guide

    How to use ear drops correctly: a step-by-step guide

    Ear drops are one of the treatments we prescribe most often in our practice in Punta Cana, especially for otitis externa or “swimmer’s ear”. But how well they work depends largely on how they are applied: if the liquid does not reach the ear canal or runs right back out, the treatment loses its effect.

    What are ear drops used for?

    They are liquid medicines placed directly into the ear canal. They are used, among other things, to:

    • Treat outer ear infections, such as otitis externa.
    • Soften and help remove excess earwax.
    • Relieve itching, pain, discharge or a blocked feeling in the ear.

    Before you start

    • Check the label: make sure it is the right medicine and that it has not expired.
    • Find out whether you need to shake the bottle before each use.
    • Ask your doctor whether the drops go in one ear or both, how many drops, how often and for how many days.
    • Warm the bottle by holding it in your hand for 1 to 2 minutes. Drops that are too cold or too warm can make you dizzy.

    Step by step

    1. Wash your hands with warm, soapy water. If you like, gently clean the outer ear with a damp cloth and dry it.
    2. Lie on your side (or tilt your head) with the affected ear facing up.
    3. Straighten the ear canal: in adults and older children, gently pull the ear up and back; in babies and young children, down and back.
    4. Hold the dropper tip close to the ear opening without touching it and put in the prescribed number of drops.
    5. Gently press or rub the small flap of skin in front of the ear canal (the tragus) a few times to help the drops go in.
    6. Stay in that position for 3 to 5 minutes.
    7. If your doctor recommends it, place a small piece of cotton at the ear opening to keep the liquid from running out.
    8. Rinse the dropper tip with hot water, dry it with a clean cloth, close the bottle tightly and wash your hands again.

    Tip: put a towel under your head (or over your shoulder if you are sitting up); it is normal for a little liquid to run out.

    Possible side effects

    They are usually mild: itching, burning or stinging, more discharge, and dizziness, especially if the drops are cold. If they are severe or do not go away, see your doctor.

    When not to use them without checking first

    • If you have, or think you may have, a ruptured eardrum. Warning signs: very severe ear pain, ringing in the ear, trouble hearing or hearing loss. In that case, do not use drops.
    • If you have ear tubes.
    • If pus or blood is coming out of your ear.

    Other tips

    • Store the drops away from heat and sunlight; in Punta Cana’s climate, avoid leaving them in the car or at the beach.
    • Do not share your ear drops with others: this can spread germs and infections.
    • Finish the full course of treatment, even if you feel better sooner.

    On Call Medical Assistance can see you at your hotel, villa or residence in Punta Cana and Bávaro if you have ear pain or questions about your treatment. Contact us.

    This article is for educational purposes and does not replace evaluation by a healthcare professional. Reference: UpToDate, Patient education: How to use ear drops (The Basics), 2026.

  • Swimmer’s ear (otitis externa): how to recognize, treat and prevent it

    Swimmer’s ear (otitis externa): how to recognize, treat and prevent it

    Few places invite you to spend the whole day in the water like Punta Cana: beaches, pools, snorkeling and diving trips. That is why, in our daily practice, we frequently see a problem that can easily spoil a vacation: otitis externa, better known as “swimmer’s ear”.

    What is otitis externa?

    It is an infection of the skin lining the ear canal, the passage that runs from the opening of the ear to the eardrum. Although it is very common in swimmers, it can affect anyone.

    Why does it happen?

    The skin of the ear canal is delicate. When it is irritated, scratched or stays damp for too long, bacteria find an ideal environment to grow. The most common triggers are:

    • Frequent swimming in the sea or pool: water softens the skin and makes it more vulnerable.
    • Using cotton swabs, fingernails or other objects to “clean” the ear.
    • Removing too much earwax (wax actually protects the ear).
    • Prolonged use of hearing aids, earbuds or earplugs that rub the skin.

    Symptoms to watch for

    • Ear pain that gets worse when you touch or gently pull the outer ear.
    • Itching inside the ear.
    • Fluid or pus draining from the ear.
    • A blocked feeling or reduced hearing.

    How is it diagnosed?

    No lab tests are needed. The doctor makes the diagnosis based on your symptoms and by examining the ear with an otoscope. Sometimes the doctor will gently clean the ear canal so the treatment works better.

    Treatment

    The usual treatment is ear drops prescribed by your doctor, along with pain relievers. Tips for applying them correctly:

    • Lie on your side with the affected ear facing up.
    • In adults, gently pull the ear up and back; in children, down and back. This straightens the canal so the drops reach deeper.
    • Stay in that position for about 3 to 5 minutes.
    • Finish the full course of treatment, even if you feel better sooner.

    Care while it heals

    • Keep the ear dry. Avoid swimming for about 7 to 10 days.
    • When showering, you can protect the ear opening with a cotton ball coated with a little petroleum jelly, without pushing it into the canal.
    • Do not use hearing aids or earbuds, or put anything in the ear, until symptoms improve.

    How to prevent it (without giving up the beach)

    • Do not put cotton swabs or other objects in your ears. If you are concerned about earwax, see your doctor.
    • After swimming, tilt your head to drain the water, or dry your ears with a hair dryer on the lowest setting, held at a distance.
    • Ask at the pharmacy about over-the-counter drying ear drops to use after swimming.
    • If you swim often, use clean earplugs in good condition.

    When to see a doctor

    Seek medical care if symptoms get worse at any time or do not improve after about 6 days of treatment. Also seek care if you have fever, severe pain, swelling spreading to the face or neck, or if you have diabetes or a weakened immune system.

    On Call Medical Assistance can see you at your hotel, villa or residence in Punta Cana and Bávaro, so an ear problem doesn’t interrupt your vacation. Contact us.

    This article is for educational purposes and does not replace evaluation by a healthcare professional. Reference: UpToDate, Patient education: Outer ear infection (The Basics), 2026.